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Service-level agreement
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101	Mobile Application Distribution (Core Systems) Add to Reading List Source URL: it.unm.edu Language: English - Date: 2016-06-02 14:41:35 E-commerce Contract law IT service management Outsourcing Service-level agreement App Store University of New Mexico Mobile app
102	IMAGO INFORMATIONSTECHNOLOGIE GMBH Hostingservices - Webserver SERVICE LEVEL AGREEMENT Add to Reading List Source URL: www.imago.de Language: German - Date: 2004-11-12 11:03:15
103	Euro-TM Workshop on Transactional Memory Bern, Switzerland, April 10, 2012 Differentiated Access to Virtual Resources in Cloud Environments Add to Reading List Source URL: www.gsd.inesc-id.pt Language: English - Date: 2012-04-18 12:46:07 Cloud infrastructure Cloud computing Service-level agreement Cloudkick
104	Telephone Services Service Level Agreement (SLA) By Information Technologies (UNM IT) For University of New Mexico (Customer) Add to Reading List Source URL: it.unm.edu Language: English - Date: 2016-06-02 14:41:36 Outsourcing Customer experience management Help desk IT service management Contract law Service-level agreement University of New Mexico Interactive voice response Technical support Voice over IP Voicemail Customer support
105	Datacenter - Backup Services Add to Reading List Source URL: it.unm.edu Language: English - Date: 2016-06-02 14:41:34 Cloud storage Business continuity and disaster recovery Backup software Backup Remote backup service University of New Mexico Service-level agreement Data center
106	Service Level Agreements for Special Assistance Here is how our Special Assistance service provider, Omniserv, performed in 2015 against our service level agreement. Departing passengers For pre-booked departing customer Add to Reading List Source URL: www.glasgowairport.com Language: English - Date: 2016-04-29 07:06:25 Public transport Airport Wheel chock Boarding
107	Core System Acquisition, Management and Development Service Level Agreement (SLA) By Information Technologies (UNM IT) For University of New Mexico (Customer) Add to Reading List Source URL: discuss.unm.edu Language: English - Date: 2016-04-26 15:55:08 Information technology management ITIL Contract law IT service management Outsourcing Service-level agreement Enterprise resource planning University of New Mexico Service
108	ITS Projects iSupport Stats TJ Morrigan March 25, 2015 Purpose of Metrics Add to Reading List Source URL: its.sjsu.edu Language: English - Date: 2015-12-07 11:43:11 Benchmarking Strategic management San Jose State University Service-level agreement Baseline Metrics
109	VINET-Managed-Hosting-Factsheet Add to Reading List Source URL: www.vi.net Language: English - Date: 2015-06-19 12:16:10 Web hosting Dedicated hosting service Cloud computing Web hosting service Service-level agreement
110	Datasheet: Symantec.cloud Service Level Agreements Industry Leading Service Level Agreements Cloud services enable organizations to lower total cost of ownership and simplify administration by replacing on-site hardware Add to Reading List Source URL: www.excelmicro.com Language: English - Date: 2013-02-14 11:53:21 Antivirus software Anti-spam techniques Avira Email spam Spamming Symantec Service-level agreement MessageLabs Computer virus Norton Internet Security Bitdefender

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